1. The agreement
These terms are an agreement between you and Ordavium (“Ordavium”, “we”) for the use of the Ordavium website and service. If you use Ordavium for an organisation, you accept these terms on its behalf and confirm you are authorised to.
Our privacy policy explains how we handle personal data. Business plan customers may also sign a data processing agreement, which takes priority over these terms where they conflict.
2. Accounts and workspaces
- You must be 18 or over and give accurate details when you sign up.
- Keep your password safe and tell us at once if you think your account has been used without permission.
- A workspace’s owners and admins decide who joins it and what they can access, and are responsible for the members they invite.
- You are responsible for activity under your account.
3. Plans, trials and billing
- Paid plans are charged per member, monthly or yearly in advance, in the currency shown at checkout. Prices exclude taxes, which are added where they apply.
- New workspaces get a 14-day free trial. When it ends, the workspace becomes read-only until you choose a plan; nothing is charged automatically.
- Subscriptions renew automatically at the end of each period until cancelled. Cancel any time in workspace settings; you keep access until the period you paid for ends.
- Adding members or upgrading is charged pro rata for the rest of the period.
- We may change prices with at least 30 days’ notice. Changes apply from your next renewal.
- Fees are non-refundable except where the law requires a refund or we end the service for reasons other than your breach.
Monthly allowances for questions, drafts and summaries are set per member, pooled across the workspace and reset each month. Storage is shared by the workspace.
4. Your content
You and your organisation own everything you put into Ordavium and the drafts it produces for you. You give us permission to host, copy, process and display that content only as needed to provide and secure the service for you.
We do not use your content to train AI models, and we do not access it except to provide the service, when you ask us to for support, or when the law requires it.
You confirm you have the right to upload your content and that processing it through Ordavium does not break any law or obligation of confidence.
5. AI-generated output
Ordavium uses AI models to summarise, answer and draft. AI output can be incomplete or wrong even when it cites sources. It is a starting point, not professional advice.
You are responsible for reviewing output and for how you use it, including anything you send to clients. Ordavium is not a law firm, accounting firm or adviser and does not provide legal, tax, financial or other professional advice.
6. Electronic signatures
Ordavium records electronic signatures with an evidence trail and a certificate of completion. You are responsible for deciding whether an electronic signature is suitable for a document and jurisdiction. Some documents, such as wills, trusts, powers of attorney and property sale deeds in India, may need another form of signature. Only send signature requests to people who expect them.
7. Acceptable use
You must not use Ordavium to:
- break the law, or store or share content that is unlawful, infringing, or that you have no right to use;
- send spam or unsolicited signature requests, or impersonate anyone;
- upload malware, or probe, scan or test the service’s security without our written permission;
- get around usage limits, access controls or rate limits, or share accounts;
- copy, scrape, reverse engineer or resell the service, or use it to build a competing product;
- generate content that is defamatory, harassing, or intended to deceive.
Good-faith security research reported to support@ordavium.pro is welcome; see our security page.
8. Availability and changes
We work to keep Ordavium available and to fix problems quickly, but we do not promise it will be uninterrupted or error-free unless we agree a service level in writing. We may improve or change features; if we remove something material to a paid plan, we will tell you in advance.
9. Suspension and termination
You can close your workspace at any time. We may suspend or end access if you seriously or repeatedly break these terms, fail to pay, or if we must do so by law. Where we reasonably can, we will warn you first.
After a workspace closes, you have 30 days to export your content, after which we delete it, except records we must keep by law, such as audit and signature records.
10. Disclaimers
Apart from what these terms expressly say, the service is provided “as is” and, to the extent the law allows, we disclaim all implied warranties, including fitness for a particular purpose and non-infringement. Nothing in these terms limits rights you have as a consumer that cannot be limited by law.
11. Limitation of liability
To the extent the law allows, neither party is liable for indirect or consequential loss, or loss of profits, revenue, goodwill or data arising from use of the service.
Our total liability under these terms in any 12 months is limited to the fees you paid us in that period. These limits do not apply to liability for fraud, death or personal injury caused by negligence, or anything else that cannot be limited by law.
12. Indemnity
You will cover our reasonable costs from any third-party claim that arises from your content or your breach of the acceptable use rules, provided we tell you about the claim promptly and let you control its defence.
13. Governing law
These terms are governed by the laws of India, and disputes will be settled by the courts of India. Before going to court, we both agree to try to settle any dispute by good-faith discussion for 30 days.
14. Changes to these terms
We may update these terms. We will post the new version here and, for material changes, email account owners at least 30 days before they take effect. If you keep using Ordavium after that, the new terms apply.
15. Contact
Questions about these terms: support@ordavium.pro.